Two Steer Axle Tyres Replaced 355/50 R22.5 on the A9 near Brehna

In July 2026, two tyres on the steer axle of a tractor unit required replacement. The vehicle was parked in an industrial area near junction 13 of the A9 to the B100, in the Sandersdorf-Brehna area, Saxony-Anhalt. Both 355/50 R22.5 tyres on the front steer axle were damaged. The driver contacted MT onroad via WhatsApp. The MT onroad dispatcher logged the request, gathered the breakdown details, confirmed location markers, and dispatched mobile roadside service. A technician arrived on site and replaced both steer axle tyres, with on-site work taking approximately 90 minutes.

What happened: tyre damage on both sides of the steer axle

In July 2026, a tractor unit driver contacted MT onroad dispatch via WhatsApp. The articulated truck was stopped in an industrial area near junction 13 of the A9 to the B100, in the Sandersdorf-Brehna district, Saxony-Anhalt.

The driver reported tyre damage on both sides (left and right) of the 1st (steer) axle of the tractor unit. The required tyre size for the front axle was 355/50 R22.5. According to the driver, the wheel rims remained undamaged.

Case Data

Parameter	Case Details
Incident Period	July 2026
Location	Industrial area near junction 13 of the A9 to the B100, Sandersdorf-Brehna area, Saxony-Anhalt
Vehicle Type	Tractor unit (SZM)
Tyre Position	1st axle (front / steer axle), both sides
Tyre Size	355/50 R22.5
Rim Condition	Undamaged (reported by driver)
Service Requested	Mobile on-site truck tyre service (LKW-Reifendienst)
Process	Coordinated via WhatsApp, monitored until completion confirmation

How MT onroad organised the response

Immediately following the initial contact, the MT onroad dispatcher sent a structured checklist. A clear set of questions prevents prolonged back-and-forth messaging: vehicle type, registration plate, axle, damaged side, tyre size, rim condition, and exact location are collected.

The driver promptly supplied the necessary details: confirmed that two steer axle tyres were damaged, specified the 355/50 R22.5 size, reported the rims were intact, and shared coordinates. The dispatcher clarified landmarks within the industrial area and travel direction before confirming terms with the customer.

Once terms were agreed, MT onroad arranged dispatch of a mobile service unit. While the service vehicle was being prepared and travelling to the scene, dispatch collected the haulage company's billing details to ensure the invoice could be prepared promptly once work finished.

Dispatch remained in contact with the driver throughout the process and monitored the case until completion was confirmed.

Result: on-site steer axle tyre replacement

The mobile service unit arrived on site. The technician replaced both damaged tyres on the steer axle. Technical work took approximately 90 minutes after arrival. Following completion, the driver sent confirmation via WhatsApp.

The driver subsequently provided positive feedback, noting the polite attitude of the attending technician.

Practical takeaways for drivers and dispatchers

• Provide complete details upfront: Sharing vehicle type, exact axle, side (or both sides), tyre size, and rim condition early allows dispatch to process the case faster. This minimises follow-up queries and speeds up service dispatch.
• Landmarks and positioning in industrial zones: If a truck pulls into an industrial zone or parking area after leaving the motorway, provide descriptive landmarks (exit number, junction) alongside coordinates so the attending unit can locate the vehicle quickly.
• Prepare billing details in advance: Submitting company invoicing details while waiting helps ensure prompt invoice preparation following job completion.
• Continuous dispatch support: MT onroad coordination ensures visibility throughout the entire process — from first notification to confirmed completion.

How to request service

If your truck suffers tyre damage in Germany or Austria, message MT onroad on WhatsApp with: vehicle type, registration number, affected axle, side, tyre size, rim condition, current location (GPS pin, address, or WhatsApp location), and damage photos if safe to take. Dispatch will quickly check service availability, distance, and traffic conditions before providing an estimated arrival time.