If a truck, tractor unit or vehicle combination with a trailer or semi-trailer over 7.5 t cannot continue in Munich, MT onroad coordinates 24/7 towing or recovery with a suitable service partner. Send your exact GPS location, vehicle configuration, load status, a short description of the problem and the destination, if known, via WhatsApp, or call +49 977 5376 9999. Price, payment and dispatch conditions are confirmed before the service partner leaves; no extra work starts without approval. Once a suitable service partner confirms availability, MT onroad shares the case-specific ETA and remains your point of contact through the service or the next safe step.
Send GPS and vehicle details by WhatsApp | Call 24/7
For towing around Munich, send the exact location — not just the city name
The A99, known as the Munich motorway ring, links the main motorway approaches to Munich, including the A96, A8, A92, A9 and A94. If the vehicle is on an Autobahn, send the Autobahn number, direction of travel and any known junction, exit or parking area name together with the exact GPS position.
If the truck is at a depot, loading area or another controlled-access site, send any gate or access instructions you already have. Access conditions and the vehicle’s position can affect how towing or recovery is organized. The service partner confirms whether the location is accessible and what towing or recovery approach is suitable for the case.
What to send for truck towing or recovery
Please send:
- exact GPS location;
- vehicle type and licence plate;
- load status (loaded or unloaded);
- actual loaded weight of the vehicle or combination, if known;
- whether the vehicle can still move or manoeuvre;
- whether the wheels can roll freely;
- any known locked wheels, brake lock-up or axle damage;
- vehicle combination, including tractor unit, trailer or semi-trailer;
- what needs to be moved: the tractor unit only, the trailer or semi-trailer separately, or the full combination;
- a short description of what happened and how the vehicle is positioned;
- destination, if already known;
- any known access restrictions;
- the driver’s contact details and a responsible company contact;
- photos or video, if requested and safe to take.
These details help MT onroad coordinate the towing or recovery request and provide the service partner with the relevant case information. The service partner confirms the vehicle condition, on-site feasibility and the technically suitable towing or recovery method.
When towing or recovery may be needed
This can include:
- a non-drivable truck or tractor unit after a breakdown;
- a tractor unit with a trailer or semi-trailer that cannot continue;
- a vehicle that is stuck or otherwise requires recovery;
- an accident-related situation where the vehicle cannot continue;
- transfer to a workshop, safe parking area or another agreed destination.
For the broader service scope, see truck towing and heavy recovery in Germany and Austria.
The towing or recovery method is case-specific and depends on the vehicle type and combination, load, position, access conditions and reported situation. The service partner confirms the technically suitable approach for the individual case.
How MT onroad coordinates a towing case in Munich
- Contact and intake. MT onroad collects the case details and confirms the exact location and access information.
- Location and service check. MT onroad reviews the case details to identify the service that needs to be coordinated. Technical feasibility remains subject to confirmation by the service partner.
- Price and payment conditions. Price, payment and dispatch conditions are confirmed before the case is launched.
- Case launch. Once those conditions are accepted, MT onroad launches the case.
- Partner confirmation and ETA. A suitable service partner confirms availability; the case-specific ETA is then shared.
- Updates and case coordination. MT onroad remains the point of contact, provides updates and coordinates the case through the towing or recovery service or until the next safe step is agreed.
Price, ETA and Autobahn safety
Towing prices in Munich are case-specific. The price is quoted once the necessary case details are available. The exact location and access, vehicle type and combination, load status, destination and the required service can affect the quote. No additional work is started without approval.
The ETA is also case-specific and is shared only after a suitable service partner has confirmed availability. It can depend on the exact location, traffic, the type of equipment required and safety conditions.
At a high-risk Autobahn location, work can begin only when the necessary safety conditions are in place and the service partner confirms that the work can be carried out at the location. Where applicable, MT onroad can coordinate communication with the police or Autobahnmeisterei. MT onroad does not close traffic lanes and does not guarantee how the authorities will respond or when they will arrive.
Related heavy recovery case from another region
A published MT onroad heavy recovery case from Herrenstrunden, Bergisch Gladbach involved two trucks stuck on soft ground. For this case, MT onroad collected GPS coordinates, photos and videos, and load status before dispatch. Narrow access roads and navigation to the site were also part of the coordination. The service partner then recovered both vehicles.
This case took place in North Rhine-Westphalia, not Munich. Its equipment, timing, price and outcome were specific to that incident and should not be treated as a benchmark for towing or recovery in Munich or Bavaria.
My Truck Onroad - the best roadside assistant for international carriers in Germany
Truck breakdown at night: call roadside assistance immediately or wait until morning? Determine whether the truck can safely remain where it is until morning or whether assistance is needed during the night.…
Read more
Truck Breakdown on the Autobahn in Germany: What Drivers Should Do Before Help Arrives If a truck over 7.5 t breaks down on the Autobahn, use warning signs to mark the stopped vehicle or,…
Read more
Truck Towing in Germany and Austria: What Information to Send the Dispatcher Towing may be required after an accident or breakdown when the vehicle cannot continue its journey. If the truck has…
Read more
Technical Truck Breakdown in Germany and Austria: How to Describe the Problem to a Dispatcher When a truck suffers a technical breakdown, the transport company’s dispatcher should clearly record the observable signs and pass them…
Read more