Nail in the sidewall: tractor unit tyre replacement in Schwertberg

On 15 May 2026, the customer's representative contacted the MT onroad dispatch team about a tyre that had lost pressure on a tractor unit. The vehicle had been parked for a long time without any checks on the condition of its wheels and needed to be prepared for loading. As the driver's inflation equipment had failed, the customer initially needed a technician to attend the vehicle, inspect the tyre and restore the pressure.

The customer's representative sent the details required to arrange the call-out via WhatsApp:

• Vehicle: tractor unit;
• Axle: second axle;
• Side: left;
• Tyre size: 315/60 R22.5;
• Rim condition: no visible damage;
• Initial issue: pressure loss after the vehicle had been parked for an extended period;
• Location: parking area on Aisttalstraße in Schwertberg, Upper Austria.

The customer's representative also shared the GPS coordinates and confirmed where the vehicle was parked. The initial request covered inspection and inflation, provided the affected tyre was still suitable for further use. The MT onroad dispatcher explained in advance that the exact cause of the pressure loss could only be determined on site. The pressure loss could have been caused by damage to the rim or the tyre itself, so it might have to be replaced.

In view of this risk, MT onroad arranged for a technician to attend with a suitable new 315/60 R22.5 tyre. Before the service team was dispatched, the customer's representative received the call-out terms and the initial scope of work:

• Call-out to the tractor unit;
• Tyre inspection;
• Assessment for continued use;
• Inflation, provided no damage was found;
• Technician's return journey.

The customer's representative confirmed the order and paid via a payment link. Once payment had been confirmed, MT onroad forwarded the job to the service partner and shared the estimated arrival time.

The technician arrived at the parking area in Schwertberg. Schwertberg is in Upper Austria, near the B3 and around 30 km from Linz. During the inspection, the technician found a nail in the sidewall and confirmed that the damaged tyre could no longer remain in service and had to be replaced.

MT onroad informed the customer of the inspection result and obtained separate approval for the additional work:

• Removal of the damaged tyre;
• Fitting of the replacement;
• Disposal of the removed tyre.

The customer's representative made the additional payment via a payment link. The technician had already brought the suitable replacement, so a separate call-out to deliver it was not required.

Result

Although only inspection and inflation were initially planned, the technician inspected the tractor unit's wheel and replaced the damaged tyre during the same call-out. For requests of this kind, MT onroad checks in advance which service partner can bring a suitable replacement in the required size, even when the customer initially expects only inflation or the fitting of their own spare wheel. If the damaged tyre is found to be unsuitable for further use, or the spare wheel cannot be used because of its technical condition, the technician can carry out the replacement immediately once it has been approved. This can avoid a separate delivery and a second call-out. Once the work was complete, the tractor unit was ready for the planned loading.

Case details

Parameter	Details
Service	Truck tyre inspection and replacement in a single call-out
Location	Parking area in Schwertberg, Upper Austria
Vehicle	Tractor unit
Contact person	Customer's representative
Damage	Nail in the sidewall of the left-hand tyre on the second axle
Tyre size	315/60 R22.5
Rim	No visible damage
Initial request	Inspection and inflation after pressure loss
Payment	Via a payment link; the replacement was approved and paid for separately
Result	Replacement completed in a single call-out, wheel inspected and tractor unit prepared for loading

Confidentiality notice. The public version of this case does not disclose the customer's company name, vehicle registration numbers, exact GPS coordinates, route details, cargo information, payment documents or the driver's personal data.

Mobile truck tyre service in Austria and Germany

Use MT onroad as a single point of contact to arrange assistance for trucks in Germany and Austria — during the day, at night, on weekends and public holidays. Send the location, vehicle type, affected axle and side, tyre size, rim condition and photos via WhatsApp. The dispatch team will check the details and agree the call-out terms before the service team is dispatched.