Tyre service for a motorhome on a Volvo bus chassis on the A2 near the Lehrte junction

On 27 June 2026, the technical manager of a company contacted the MT onroad dispatch team about an issue with a 295/80 R22.5 tyre on the rear axle of a motorhome (camper van) weighing over 7.5 tonnes and built on a Volvo bus chassis. The vehicle had stopped on the hard shoulder of the A2 near junction 49 at Lehrte, heading towards Hanover.

An MT onroad specialist clarified the chassis type, the tyre details and the exact stopping location. MT onroad then logged the request and arranged a mobile tyre service call-out. As the motorhome was on the hard shoulder of the motorway, MT onroad also checked the status of the safety zone (Absicherung) that the police had requested.

Why the motorhome required a heavy-vehicle service

Requests of this type are rare for MT onroad: the motorhome weighed over 7.5 tonnes and was built on a Volvo bus chassis. It therefore required a service provider that works with buses and other heavy vehicles. Based on its weight and chassis type, this type of vehicle falls within the scope of MT onroad’s services.

How MT onroad selected the right tyre service for this request

When selecting the service, MT onroad took into account that the motorhome was built on a Volvo bus chassis and used tyres designed for buses. MT onroad therefore looked for a tyre service partner that works with buses and other large vehicles.

The customer sent the details required to arrange the call-out via WhatsApp:

• Vehicle: motorhome on a Volvo bus chassis;
• Axle: rear axle;
• Side: driver’s side;
• Tyre size: 295/80 R22.5;
• Tyre marking: Michelin Multiway;
• Rim: no damage reported by the customer;
• Vehicle position: hard shoulder of the motorway;
• Location: A2 motorway, near junction 49 at Lehrte.

After receiving the details, an MT onroad specialist also asked the customer to confirm the exact stopping location and direction of travel. The customer said that the motorhome was directly on the hard shoulder, heading towards Hanover.

Once the details had been checked, the customer confirmed the order and the call-out terms. MT onroad logged the request. Around ten minutes after the order was confirmed, the customer was given an ETA of approximately 90 minutes for the service team’s arrival.

Police involvement and the safety zone on the motorway

While MT onroad was coordinating the request, the customer reported that the Autobahn police (Autobahnpolizei) had temporarily closed a section of the road so that debris could be removed from the carriageway. MT onroad also checked whether the work area was ready for the mobile service team to work safely. An MT onroad specialist asked the customer whether the safety zone (Absicherung) had already been set up. The customer replied that it was not yet in place, but the police had already instructed that it be arranged.

Later, the customer first confirmed the arrival of the mobile truck tyre service team and then that the safety measures for the work area were in place. MT onroad monitored the status of the call-out and the work and also checked that the required safety zone was in place on the motorway. After the technician had completed the work, the motorhome was able to continue its journey. The customer later confirmed in a chat with an MT onroad specialist that the motorhome had reached its destination safely.

Case details

Parameter

Details

Service

Arrangement of a mobile tyre service

Date

27 June 2026

Location

A2 motorway, near junction 49 at Lehrte, towards Hanover, Germany

Vehicle

Motorhome on a Volvo bus chassis

Weight

Over 7.5 tonnes

Contact person

Technical manager at the company

Axle

Rear axle

Side

Driver’s side

Tyre size

295/80 R22.5

Tyre marking

Michelin Multiway

Rim

No damage reported by the customer

Estimated time of arrival

Approximately 90 minutes

Safety

Safety zone (Absicherung) requested by the police

Result

After the technician completed the work, the motorhome continued its journey

Confidentiality notice: The public version of this case does not disclose the customer’s company name, the vehicle registration number, exact GPS coordinates, the route, cargo details, the driver’s contact and personal details, or the internal order number.

Roadside assistance for buses and large vehicles built on bus chassis

MT onroad organises 24/7 roadside assistance in Germany and Austria for commercial customers with vehicles weighing over 7.5 tonnes. These include coaches, intercity buses and city buses, as well as large motorhomes built on bus chassis.

If you have a breakdown, call MT onroad on +49 977 5376 9999 or message MT onroad on WhatsApp. Provide the location, direction of travel and details of what happened to the vehicle. The dispatcher will clarify the fault details and then arrange suitable assistance.