Night-Time Front-Left Truck Tyre Replacement on the A7 near the Wetterschacht West Parking Area

During the night, the driver contacted MT onroad to report tyre damage on the A7 near the Wetterschacht West parking area, close to Düderode in Lower Saxony, Germany. Because the vehicle was stopped on the motorway, the dispatcher first confirmed the exact stopping location, direction of travel and tyre details.

The truck driver sent all the required details via WhatsApp:

• Vehicle: tractor unit, over 7.5 tonnes;
• Affected axle: front axle;
• Side: left, driver's side;
• Tyre size: 385/55 R22.5;
• Rim condition: undamaged;
• Location: A7 near the Wetterschacht West parking area, close to Düderode.

After reviewing the details, the MT onroad dispatch team prepared a quotation for a night-time mobile truck tyre service at the breakdown location. Before the service team was dispatched, the customer received an invoice covering the following services:

• Call-out to the breakdown location;
• Selection of a suitable replacement tyre;
• On-site fitting;
• Disposal of the old tyre;
• Return journey of the service team.

The customer confirmed the order and paid the invoice via a payment link. Because the front-left tyre on the driver's side was damaged and the vehicle was stopped on the motorway, work could begin only after the breakdown site had been secured with support from the Autobahnmeisterei (motorway maintenance service).

Result

Within 21 minutes of receiving the night-time service request, the MT onroad dispatch team collected the vehicle details, verified the location on the A7 near the Wetterschacht West parking area, confirmed the price before dispatch, processed payment via a payment link, coordinated the required site safety measures with the Autobahnmeisterei and arranged replacement of the 385/55 R22.5 front-left tyre. After the replacement, the tractor unit with its trailer continued its journey.

Case Details

In this night-time case, the MT onroad dispatch team selected a suitable replacement tyre and coordinated the work in a secured motorway area.

Parameter	Fact
Service	On-site truck tyre fitting
Location	A7, Wetterschacht West parking area near Düderode, Lower Saxony, Germany
Vehicle	Truck
Contact person	Truck driver
Damage	Front-left tyre damage
Size	385/55 R22.5
Rim	Undamaged
Payment	Paid via payment link
Safety	The replacement area was secured with traffic signs on the motorway
Result	The replacement was completed on site, and the vehicle continued its journey

Confidentiality Notice. The public version of this case does not disclose the client's name, vehicle registration number, exact GPS coordinates, route, cargo information or the driver's personal data.

If your truck has stopped in Germany at night because of tyre damage, send MT onroad the following details via WhatsApp: location, direction of travel, vehicle type, affected axle and side, tyre size, rim condition and photos. The dispatcher will verify the information, confirm the price and service terms before the service team is dispatched, and arrange a mobile truck tyre service at the breakdown location.